Privacy Policy
Your privacy is important to Love Our Pets & Vets. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, complete an enrollment application, make a donation, contact us, or otherwise interact with our organization.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Love Our Pets & Vets, we may collect information such as:
Contact Information: Name, email address, mailing address, telephone number, and other contact details.
Program Information: Information provided when applying for or participating in our Veteran and companion-pet programs.
Veteran Documentation: When required for program enrollment, we may collect documentation such as a DD-214 or other information necessary to verify eligibility.
Health-Related Information: If required for program participation, we may receive limited information or documentation from a health care provider. We only use such information for the purposes for which it was provided.
Donation Information: Information necessary to process donations, such as your name, contact information, and transaction details. Payment card information may be processed directly by our third-party payment provider and may not be stored on our systems.
Website Information: We may automatically collect certain technical information, such as IP address, browser type, device information, pages visited, and general website usage information.
You should only provide information that is necessary for the purpose for which you are submitting it.
2. How We Use Information
We may use information we collect to:
Process and administer program applications and enrollment.
Determine program eligibility and facilitate appropriate pet matches.
Communicate with Veterans, applicants, donors, volunteers, shelter partners, and other individuals who contact us.
Process and acknowledge donations.
Provide, maintain, and improve our website and programs.
Coordinate with animal shelters, rescue organizations, volunteers, and other program partners when necessary to provide our services.
Respond to questions, requests, or inquiries.
Maintain appropriate organizational and administrative records.
Comply with applicable laws, regulations, legal processes, or governmental requests.
Protect the safety, security, and integrity of our organization, website, participants, and partners.
We DO NOT collect personal information for purposes unrelated to the reason it was provided unless permitted by law or with your consent.
3. How We Share Information
Love Our Pets & Vets DOES NOT sell or rent your personal information.
We may share information when reasonably necessary to operate our programs or fulfill the purpose for which the information was provided. This may include sharing information with:
Animal shelters and rescue organizations participating in our pet-matching program.
Volunteers, contractors, or service providers assisting us with program operations.
Payment processors and other technology providers that help us operate our website and services.
Professional advisors when necessary to provide organizational, legal, accounting, or administrative services.
Government authorities or other parties when required by law or necessary to protect our legal rights, safety, or the security of our organization.
We strive to limit shared information to what is reasonably necessary for the specific purpose.
4. Protection of Personal Information
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
5. Sensitive Information
Some information provided through our Veteran programs may be sensitive in nature. We take reasonable steps to limit access to such information to individuals who need it to administer or support the program.
We ask that you do not submit sensitive personal information through general website forms or email unless specifically requested as part of an official program process.
6. Cookies and Website Technologies
Our website or third-party services we use may use cookies, analytics tools, pixels, or similar technologies to help the website function properly, understand website traffic, improve our services, or remember user preferences.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of our website.
7. Third-Party Services and Links
Our website may contain links to websites or services operated by third parties, including payment processors, social media platforms, animal shelters, rescue organizations, or other partners.
Love Our Pets & Vets is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those organizations before providing them with personal information.
8. Children’s Privacy
Our website and programs are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
9. Your Choices and Requests
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also contact us with questions about how your information is collected or used.
Please understand that certain information may need to be retained when required for legal, accounting, regulatory, security, or legitimate organizational purposes.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including administering programs, maintaining organizational records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type and purpose of the information.
11. Changes to This Privacy Policy
Love Our Pets & Vets may update this Privacy Policy from time to time to reflect changes in our programs, website, technology, legal requirements, or privacy practices.
When we make changes, we encourage visitors to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or the information we maintain about you, please contact:
Email: loveourpetsandvets@gmail.com
Love Our Pets & Vets is committed to treating personal information with care, respect, and confidentiality while using it responsibly to support our Veterans, volunteers, donors, and animal rescue partners.