Terms and Conditions
Welcome to Love Our Pets & Vets (“Love Our Pets & Vets,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, loveourpetsandvets.org (the “Website”), and any services, forms, resources, content, communications, or other features made available through the Website.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
1. Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the Website for any unlawful, fraudulent, abusive, or unauthorized purpose;
- Attempt to gain unauthorized access to the Website, its systems, servers, databases, accounts, or other technology;
- Interfere with or disrupt the operation, security, or functionality of the Website;
- Introduce malicious software, viruses, malware, or other harmful code;
- Impersonate Love Our Pets & Vets, its representatives, volunteers, partners, or another individual or organization;
- Submit information that you know to be false, misleading, fraudulent, or materially incomplete;
- Scrape, harvest, collect, or otherwise obtain information from the Website for unauthorized purposes;
- Copy, reproduce, distribute, modify, publish, sell, or commercially exploit Website content without our prior written permission; or
Use the Website in a manner that could harm Love Our Pets & Vets, its beneficiaries, participating veterans, animals, volunteers, donors, partners, or the public.
We reserve the right to restrict or terminate access to the Website when we reasonably believe that a user has violated these Terms or is using the Website in a manner that may create harm, legal exposure, security risks, or disruption.
2. Website Content
The information provided on the Website is intended for general informational and educational purposes.
Although we make reasonable efforts to keep information accurate and current, we do not guarantee that all information is complete, accurate, current, or free from errors or omissions.
Information regarding programs, services, eligibility, resources, animal availability, veteran assistance, community resources, partnerships, events, or other activities may change without notice.
Nothing on the Website should be interpreted as a guarantee that an individual will qualify for, receive, or continue to receive any particular service, assistance, animal, referral, funding, or other benefit.
3. Programs, Applications, and Requests for Assistance
Love Our Pets & Vets may provide online forms or other methods for individuals to submit requests, applications, inquiries, or information concerning our programs.
Submitting a form or request does not guarantee acceptance, approval, eligibility, placement, adoption, assistance, or participation in any program.
We reserve the right to establish, modify, suspend, or discontinue program requirements, eligibility criteria, availability, application procedures, or other program conditions at any time.
We may request additional information when reasonably necessary to evaluate a request or application.
Users are responsible for ensuring that information they provide is truthful and accurate to the best of their knowledge.
4. Animal Adoption and Placement
When Love Our Pets & Vets assists with animal adoption or placement, the availability of animals, adoption requirements, fees, procedures, and participating shelters or organizations may vary.
Submitting an adoption-related request does not guarantee that an animal will be available or that an adoption will be approved.
Final adoption decisions may be subject to the policies, requirements, and approval procedures of the participating shelter, rescue organization, animal-care provider, or other authorized entity.
Love Our Pets & Vets does not guarantee the health, temperament, behavior, training, suitability, or future behavior of any animal.
Potential adopters are responsible for reviewing available information and asking appropriate questions before completing an adoption or placement.
5. Donations
Love Our Pets & Vets may accept voluntary monetary donations and other forms of support through the Website or through third-party donation platforms.
Donations are generally voluntary and, unless otherwise required by applicable law or expressly stated at the time of donation, are not payments for goods or services.
If you make a donation through a third-party payment processor, your transaction may also be subject to that provider’s terms, conditions, privacy policies, and processing requirements.
We do not control third-party payment processors and are not responsible for their systems, policies, availability, security, or practices.
Love Our Pets & Vets reserves the right to decline, return, or restrict a donation when reasonably necessary to comply with applicable law, prevent fraud or abuse, address payment issues, or protect the organization and its programs.
6. Third-Party Websites and Services
The Website may contain links to websites, applications, payment processors, social media platforms, shelters, veterinary providers, nonprofit organizations, government agencies, or other third-party services.
These third-party websites and services are not necessarily operated or controlled by Love Our Pets & Vets.
We are not responsible for the content, accuracy, availability, security, privacy practices, policies, or actions of third-party websites or services.
A link to a third-party website does not necessarily constitute an endorsement, sponsorship, partnership, or recommendation.
Your use of third-party websites and services is at your own risk and may be governed by the third party’s separate terms and policies.
7. Privacy and Personal Information
Your use of the Website may involve the collection or processing of personal information.
Our handling of personal information is described in our Privacy Policy, which should be reviewed separately from these Terms.
By using the Website or voluntarily submitting information through our forms, you acknowledge that your information may be collected, used, stored, and processed as described in our applicable Privacy Policy and as otherwise permitted or required by law.
You should not submit sensitive personal information through Website forms unless the form specifically requests such information and you are comfortable providing it.
8. Cookies and Similar Technologies
The Website may use cookies, pixels, analytics tools, security technologies, or similar technologies to operate the Website, improve functionality, understand Website usage, maintain security, or support other legitimate purposes.
Third-party services integrated into the Website may also use cookies or similar technologies in accordance with their own policies.
Where required by applicable law, appropriate notices or consent mechanisms may be provided.
9. User-Submitted Information and Communications
When you voluntarily submit information, comments, applications, inquiries, photographs, testimonials, stories, or other content to Love Our Pets & Vets, you represent that:
The information is truthful and accurate to the best of your knowledge;
- You have the legal right to submit the information;
- Your submission does not knowingly violate another person’s rights; and
Your submission does not contain unlawful, fraudulent, threatening, abusive, or malicious material.
You retain ownership of content that you lawfully own and submit to us.
By submitting content for organizational, educational, promotional, or Website-related purposes, you grant Love Our Pets & Vets a non-exclusive, royalty-free license to use, reproduce, display, publish, modify, or distribute that content to the extent reasonably necessary for the purpose for which it was submitted, subject to our Privacy Policy and any separate written agreement that may apply.
We do not claim ownership of your personal information merely because you submit it through the Website.
10. Intellectual Property
Unless otherwise indicated, the Website and its contents—including text, logos, names, graphics, photographs, illustrations, videos, documents, designs, trademarks, service marks, branding, and other materials—are owned by or licensed to Love Our Pets & Vets or are used with appropriate permission.
The name Love Our Pets & Vets, associated logos, branding, slogans, and other organizational identifiers may constitute trademarks or other protected intellectual property.
Nothing in these Terms grants you ownership or an unrestricted license to use our intellectual property.
You may view and access Website content for personal, informational, and non-commercial purposes unless otherwise permitted in writing.
You may not reproduce, modify, distribute, publicly display, sell, license, create derivative works from, or commercially exploit our protected content without prior written permission.
11. Copyright Complaints
If you believe that material appearing on the Website infringes your copyright or other intellectual property rights, you may contact Love Our Pets & Vets with information reasonably sufficient to identify the allegedly infringing material and the basis for your claim.
We may investigate legitimate complaints and take appropriate action where warranted.
12. Disclaimer of Warranties
The Website and its content are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.
Love Our Pets & Vets does not warrant that:
The Website will always be available, uninterrupted, secure, or error-free;
- Website content will always be accurate, complete, current, or reliable;
- Defects or errors will always be corrected;
- The Website will be free from viruses, malware, or other harmful components; or
The Website will meet every user’s individual needs or expectations.
To the maximum extent permitted by law, Love Our Pets & Vets disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Nothing in these Terms is intended to exclude or limit any warranty or right that cannot legally be excluded or limited under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Love Our Pets & Vets and its directors, officers, employees, volunteers, representatives, affiliates, contractors, service providers, and participating partners will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website or its content.
This may include, where legally permitted, loss of data, loss of profits, business interruption, loss of opportunities, or other intangible losses.
Nothing in these Terms limits liability to the extent such liability cannot legally be limited or excluded under applicable law.
14. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Love Our Pets & Vets and its directors, officers, employees, volunteers, representatives, affiliates, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses—including reasonable attorneys’ fees—arising from or related to:
Your violation of these Terms;
- Your misuse of the Website;
- Your violation of applicable law; or
Your violation of the rights of another person or organization.
15. Accessibility
Love Our Pets & Vets is committed to improving the accessibility and usability of its Website.
We strive to provide an accessible digital experience and to improve the Website as technology, accessibility standards, and legal requirements evolve.
If you encounter an accessibility barrier, please contact us so that we can consider the issue and work toward an appropriate solution.
16. Electronic Communications
By communicating with Love Our Pets & Vets electronically—including through Website forms, email, or other electronic methods—you acknowledge that communications may be conducted electronically.
Where permitted by applicable law, you agree that electronic communications and records may satisfy legal requirements that such communications be provided in writing.
Nothing in this section constitutes consent to receive marketing communications where separate consent is legally required.
17. Website Security
We take reasonable measures intended to protect the Website and information submitted through it. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You acknowledge that you use the Website at your own risk and should take reasonable precautions to protect your devices, accounts, and personal information.
If you believe you have discovered a security vulnerability involving the Website, please notify Love Our Pets & Vets rather than attempting to exploit, access, or disclose the vulnerability in a manner that could cause harm.
18. Children’s Use of the Website
The Website is not intended to knowingly collect personal information from children in violation of applicable law.
If you are under the age required to independently provide consent for a particular activity under applicable law, you should use the Website with the involvement of a parent, guardian, or other responsible adult when appropriate.
If we become aware that personal information was collected in a manner prohibited by applicable law, we may take appropriate steps to address the situation.
19. Changes to the Website
Love Our Pets & Vets may modify, suspend, or discontinue any portion of the Website, including features, programs, forms, resources, or content, at any time and without prior notice.
We are not responsible for losses resulting from the modification, suspension, or discontinuation of Website features or services to the maximum extent permitted by law.
20. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our organization, programs, Website functionality, technology, legal requirements, or other circumstances.
When we make changes, we may update the “Last Updated” date at the beginning of these Terms.
Your continued use of the Website after revised Terms become effective constitutes your acceptance of the revised Terms to the extent permitted by applicable law.
If a material change requires additional notice or consent under applicable law, we will provide such notice or obtain such consent as required.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
22. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
23. Entire Agreement
These Terms, together with any policies or agreements expressly incorporated by reference—including our Privacy Policy—constitute the agreement between you and Love Our Pets & Vets concerning your use of the Website, except where a separate written agreement expressly governs a particular service, program, transaction, or relationship.
24. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
To the extent permitted by law, disputes arising from or relating to these Terms or your use of the Website shall be brought in a court of competent jurisdiction located in California.
Nothing in this section prevents a party from seeking emergency or equitable relief in a court of competent jurisdiction where permitted by law.
25. Contact Us
If you have questions regarding these Terms, the Website, accessibility, or our programs, please contact Love Our Pets & Vets through the contact information provided on our Website.